Terms of Service

Last Updated: February 10, 2026

Welcome to The Carrot On The Case™. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have parental consent, and you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Product Information

The Carrot On The Case™ is a 20-day Easter tradition kit designed for children ages 3-10. The kit includes:

  • One plush carrot character
  • 20-day adventure map
  • Story card with instructions

We strive to display accurate product information, but we do not warrant that descriptions, images, or other content is error-free or complete.

3. Pricing and Payment

  • All prices are in USD and include free shipping
  • Prices are subject to change without notice
  • Payment is processed securely through Stripe
  • We accept major credit cards and debit cards
  • Payment must be received before order fulfillment

4. Orders and Fulfillment

Order Confirmation: You will receive an email confirmation after placing your order.

Processing Time: Orders are typically processed within 1-3 business days.

Shipping: Free shipping is included. Delivery times vary by location but typically take 5-10 business days within the United States.

Order Accuracy: Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

5. Return and Refund Policy

Important Notice:

All sales are final. We do not accept returns or offer refunds.

Due to the seasonal nature of our product and to maintain quality standards, we cannot accept returns or provide refunds once an order has been placed. Please review your order carefully before completing your purchase.

Damaged or Defective Items: If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the damage. We will evaluate each case individually and may offer a replacement at our discretion.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of The Carrot On The Case™ and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

7. User Conduct

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Transmit viruses or malicious code
  • Impersonate any person or entity
  • Collect user information without consent

8. Limitation of Liability

To the fullest extent permitted by law, The Carrot On The Case™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability shall not exceed the amount you paid for the product.

9. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Indemnification

You agree to indemnify and hold harmless The Carrot On The Case™ from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms of Service.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website after changes constitutes acceptance of the modified terms.

13. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

The Carrot On The Case™

Email: support@carrotonthecase.com

By using our website and making purchases, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.